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Frequently Asked Questions (FAQ)

Got questions? We’ve got answers. Here’s everything you need to know before you hit “add to cart.”
 

1. How long will my order take to ship?

Orders are processed within 1–3 business days. Delivery times vary depending on your location and selected shipping method. You’ll receive tracking info once your order ships.
 

3. Do you ship internationally?

Absolutely. We ship worldwide! Rates are calculated at checkout based on your destination. Please note: international customers are responsible for any customs or import fees.
 

4. What’s your return policy?

All sales are final. We do not accept returns at this time. For any item quality issues, please email shopthesunnycollective@gmail.com
 

5. What if my package is lost or stolen?

If your package is marked “delivered” but hasn’t arrived, contact the shipping carrier first. Still need help? Reach out—we’re here to assist however we can.
 

6. How do I reach customer support?

Email us anytime at shopthesunnycollective@gmail.com. We respond within 1–2 business days (but usually sooner!).

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